FAQ
The questions you ask us most often, with short answers.
How long does a stick burn?
About 45 minutes. If you put it out halfway, you can relight it later.
How many sticks are in a box?
80. Enough to light one a day for almost three months.
How do I use it?
Light the tip, leave the flame for a few seconds, then blow it out. Place the stick on a stable holder, away from curtains and drafts.
How much is shipping?
In Italy it is free from €35. Below that it costs €4.90. All the details are on the Shipping page.
What are they made of?
Natural ingredients: woods, resins, herbs and essential oils, on a bamboo core. Each scent has its own list on the product page.
Can I return an order?
Yes, within 14 days of delivery, with the box still sealed. Write to us and we will send you the label.